1

Topic: is there a length for video conversions from ss?

Hello,
I have a 5 mn 15 sec slide show; I have video converted it twice with your system; each time the video that you have made from my zip files cuts off at 5 mn 7 sec. So, my question. Is there a time length for video conversions? John Runnette

2

Re: is there a length for video conversions from ss?

I'm sorry for the issue. There is no limit to length of videos. I see you had this issue last year and it was caused by a bad image file. We'll look at your ZIP file and figure out what the problem is, then contact you by email.

The quickest way to reach our customer support is via the help request page:

http://support.soundslides.com/index.php?pg=request

You can also send email to support@soundslides.com.

Jonathan